Supervision & Responsibility
- All children must be accompanied by a responsible adult (18+).
- Wowland UK does not accept responsibility for child supervision, except during designated holiday camps.
- Parents/guardians are fully responsible for supervising their children.
Play Area Restrictions
- Only children under 148 cm (4’10”) may play.
- Play is restricted to 60 minutes per session. Overstay charges apply.
Hygiene & Safety Guidelines
- Children must wash their hands before entering.
- Shoes must be removed, and socks must be worn at all times.
- No sharp objects, jewellery, or ropes allowed in the play area.
Play Equipment Rules
- One child at a time on slides or trampolines.
- No playing at the bottom of slides – children must exit immediately.
Health & Behaviour Policies
- Children who are unwell must not visit for at least 48 hours.
- Aggressive behaviour or bullying will not be tolerated.
Accidents & Reporting
- Parents must report all accidents to staff immediately.
- Any damaged equipment should be reported to staff.
Food & Drinks Policy
- No outside food & drinks allowed except for baby food.
- Nappy changing must be done in designated areas.
Waiver & Liability Agreement
By proceeding with a booking at Wowland UK, you acknowledge and agree to the following:
- I am a competent adult (18+ years old) and responsible for the child(ren) in my care.
- Wowland UK is not responsible for supervising my child(ren).
- I understand participation in play activities carries inherent risks.
- Wowland UK is not liable for lost personal belongings.
By booking a ticket, I confirm that I have read and understood these terms.